1. About MediCodec
MediCodec is a healthcare technology and digital solutions company providing services including but not limited to:
- Healthcare IT Solutions
- Hospital & Clinic Digital Transformation
- Website & App Development
- Healthcare Marketing & SEO
- Revenue Cycle Management
- Data Analytics & Dashboard Solutions
- AI & Automation Services
- Software Consulting & Support
2. Acceptance of Terms
By using our services, website, or making payments to MediCodec, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.
3. Services
All services provided by MediCodec are subject to project scope, timelines, technical feasibility, and mutual agreement between the client and the company.
We reserve the right to:
- Modify or discontinue services without prior notice
- Refuse service in cases of misuse, fraud, or policy violation
- Update pricing, packages, or service structure at any time
4. Payments & Billing
- All payments must be made through approved payment methods.
- Project work may begin only after advance payment confirmation.
- Certain services may require milestone-based payments.
- Delayed payments may result in project hold, suspension, or delayed delivery.
- Taxes, government charges, or banking fees (if applicable) shall be borne by the client.
5. Refund Policy
- Payments made for completed work, consultation, digital services, or customized development are generally non-refundable.
- Refund requests, if applicable, will be reviewed on a case-by-case basis.
- No refund shall be applicable once project execution or digital marketing campaigns have started.
6. Client Responsibilities
Clients agree to:
- Provide accurate information and required documents
- Share timely approvals, feedback, and project requirements
- Ensure legal ownership of submitted content, logos, or data
- Avoid misuse of services for illegal or unethical activities
7. Intellectual Property
Unless otherwise agreed in writing:
- MediCodec retains ownership of proprietary tools, frameworks, templates, and source methodologies.
- Clients retain ownership of their business data, logos, and provided materials.
- Final deliverables may be transferred after full payment clearance.
8. Confidentiality
MediCodec respects client confidentiality and takes reasonable measures to protect business information, patient-related data, and project documents.
However, clients are also responsible for ensuring secure handling of credentials and access information shared with us.
9. Limitation of Liability
MediCodec shall not be liable for:
- Indirect or consequential damages
- Third-party software/service failures
- Data loss caused by external cyber incidents
- Delays caused by incomplete client inputs or external dependencies
Our total liability shall not exceed the amount paid for the specific service involved.
10. Third-Party Services
Some solutions may involve third-party platforms such as:
- Payment gateways
- Hosting providers
- Cloud services
- Social media platforms
- Google services
- CRM or healthcare software
MediCodec is not responsible for policy changes, downtime, or service interruptions caused by such third-party providers.
11. Healthcare Compliance Disclaimer
Clients are responsible for ensuring compliance with local healthcare regulations, patient consent requirements, and applicable medical laws in their region.
MediCodec provides technology and operational support services and does not provide medical diagnosis or clinical treatment services.
12. Termination
Either party may terminate services with written notice.
MediCodec reserves the right to suspend or terminate services in cases involving:
- Non-payment
- Fraudulent activity
- Abuse or misuse of systems
- Violation of applicable laws
13. Privacy
Use of our services is also governed by our Privacy Policy.
14. Modifications to Terms
MediCodec may update these Terms & Conditions at any time without prior notice. Continued use of services after updates constitutes acceptance of revised terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
16. Contact Information
For support or legal inquiries:
MediCodec Technologies
Email: contact@medicodec.com
Phone: +1 646 228 8900
By using our services, you agree to these Terms & Conditions.
